As a small business owner with a local domain setup, I've got my hands full. I can manage the basics, but when things get tricky, Technowledge is my go-to. Compared to other IT support providers I've tried, they're in a league of their own. Their proactive monthly support keeps my systems humming along, and their incident support is top-notch. Case in point: when my server gave up the ghost, they were quick to diagnose the issue and get me back on track. Rick even personally escorted me to a Denver computer store to assemble a cost-effective replacement server. Talk about going the extra mile!
Technowledge stays ahead of the tech curve, ensuring my systems are always up-to-date. They even set up a hardware VPN between my home and business, enhancing security and connectivity. What I appreciate most is their transparency; they take the time to explain their actions, making the investment in their services a no-brainer. The result? Smooth-running computers, happier receptionists, and a more pleasant work environment. All thanks to Technowledge